Security Training

A Caller With a Badge Number Wants Client Records

Video 6 of 850 SecondsCaptions Available

What Is Happening

Your desk phone rings. The caller gives a name, an agency and a badge number. A client is part of an investigation, they say, and they need that person's records today. They add that you must not mention the call to anyone.

The FBI said on September 17, 2026 that it received nearly 61,000 complaints about scammers posing as law enforcement or government officials between January 2025 and July 2026. It reports that these scammers copy real agency phone numbers, employee names and credentials, push hard, and tell people to keep quiet.

Caller ID, a badge number, a photo of an ID card and a face on video can all be faked. Urgency plus secrecy is the warning sign.

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