About PC Techware

25 years of protecting businesses. Just getting started.

PC Techware was founded in Augusta, Georgia in 2001. A quarter century later we are a team of cybersecurity and IT experts serving the CSRA, the entire Southeast and clients coast to coast. The mission has not changed: protect our clients, treat them like people, and give back to the community that built us.

Meet the team 706-389-0580

By the timeline

2001Founded in Augusta, Georgia

CSRAAugusta, North Augusta and Aiken

SoutheastServing businesses across the region

202625 years, and expanded across the United States

Matthew Jay and Russell Wyatt of PC Techware

Young Russell Wyatt using a computer in 1987 — Russell at the keyboard, 1987

Our story

It started with a kid and a computer.

Russell Wyatt was at a keyboard long before it was a career. In 2001 he turned that curiosity into PC Techware, and with Matthew Jay running operations, it has grown into a team of cybersecurity and IT experts trusted by businesses across the Southeast and throughout the United States.

Creating a place where people love to come to work starts with understanding what drives us outside the office. We protect the jobs of thousands of people and the businesses they depend on, and we never forget that it comes down to relationships: the ones we have with our clients, and the ones we have with each other.

We use technology to stay on the leading edge of protection for our clients. All of it serves a bigger goal: being in a position to give back to our team, our clients and our community.

What we believe

Technology is the tool. People are the point.

We protect the jobs of thousands of people and the businesses they depend on. For us it is about relationships: the ones we have with our clients, and the ones we have with each other.

Plain English, always

Every fix comes with a short explanation: what happened, why it matters and whether you need to do anything.

Quality over quantity

We would rather do fewer things exceptionally well than everything halfway.

Questions are welcome

There are no dumb questions about your own business. Ask us anything, as often as you like.

Who you will work with

The people accountable to you.

When you call PC Techware, you reach our team. No offshore call center, no anonymous ticket queue. Behind the people below is a full service desk, engineering and security operations team.

Executive Team

Setting direction and answerable for every client.

Russell Wyatt

Chief Executive Officer and Owner

Hyper-focused on all things IT and the driver of the mission: security that holds up under scrutiny. Leads our cybersecurity and compliance practice, including CMMC. 2025 Augusta's Entrepreneur Award winner.

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Matthew Jay

Chief Operating Officer

Client success and support, partner relations, and cultivator of culture. Runs the day to day of the business and writes much of our blog.

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Client Success & Growth

Your partners from the first conversation onward.

Jennifer Pendley

Customer Success Manager

Your partner for accounts, renewals and making sure every client is looked after. 2025 Augusta Metro Chamber Ambassador of the Year.

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Service Delivery

The team behind every ticket, patch and alert.

Brianna Davis

Service Delivery Manager

Runs day to day service delivery: our service desk, technical team and the documentation that keeps every client consistent.

Dedicated Service Delivery Team

Service desk, field engineering and security operations

Led by Bri, our technicians answer your calls, watch your systems around the clock and keep every client environment patched, protected and documented. They get to know your business, not just your tickets.

Where we work

Right here, and wherever you are.

Our headquarters is in Augusta, Georgia. We serve the CSRA on both sides of the river, the entire Southeast, and throughout 2026 we expanded across the United States.

Headquarters3615 Walton Way Ext, Suite 201, Augusta, GA 30909

Home marketAugusta, North Augusta, Aiken, Evans, Martinez, Grovetown and the CSRA

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Home base: Augusta, GAThe SoutheastClients coast to coast

Russell Wyatt with the American Red Cross

Giving back

Proud of the community that built us.

Beyond helping businesses like yours thrive, we give back to the community that lets us do the work we love. These are some of the organizations we support.

Aquinas High School

St. Mary on the Hill

American Red Cross

Augusta Exchange Club

Augusta Metro Chamber

North Augusta Chamber

Recognition

Awards we are proud of.

Recognition from our industry and our community, earned by a team that treats every client like its only client.

**MSP Titans of the Industry Award***MSP Titans of the Industry Awards*Recognized among managed service providers for cutting edge firewall protection.

**2025 Augusta's Entrepreneur Award***Augusta Metro Chamber of Commerce, presented by SouthState*Russell Wyatt was named Augusta's Entrepreneur at the Chamber's Celebrating Best in Business luncheon.

**2024 Small Business of the Year***North Augusta Chamber*PC Techware was named Small Business of the Year by the North Augusta Chamber.

**2025 Ambassador of the Year***Augusta Metro Chamber of Commerce*Jennifer Pendley, our Customer Success Manager, was named the Chamber's Ambassador of the Year.

In the news

As seen on The Means Report.

PC Techware sat down with Brad Means to talk about cybersecurity, what AI means for local businesses, and how we helped clients recover after Hurricane Helene.

Get a free live security scan Schedule a consultation

**PC Techware on The Means Report**PC Techware joins Brad Means to talk cybersecurity, AI and the recovery after Hurricane Helene.

Hear it from our clients

In their own words.

**Client testimonial: Trotter Jones**Trotter Jones, LLP on working with PC Techware.

**Client testimonial: Donsbach Law Group**Donsbach Law Group on working with PC Techware.

★★★★★
"Their response time is incredible, and thanks to them, our office is working more efficiently, as well as securely than ever."Jessica D.

★★★★★
"PC Techware has been handling my computers for years and they are always quick to return calls and resolve our issues. Great company to work with."Natalie J.

★★★★★
"Smart, friendly, trustworthy, timely, the list goes on."Amanda B.

Ready for security that holds up under scrutiny?

Pick the next step that fits. Every one of them starts with a real conversation, not a sales script.

Get a free live security scanSee your external risk in about ten minutes Schedule a consultationTalk through your goals and pain points Call 706-389-0580Talk to a real person today